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Innovative Multi-Channel Strategies for Raising Awareness on Lysosomal Enzyme Deficiency

Anirudha Khare | 18 Mar, 2025

Introduction

Raising awareness about rare diseases like Hunter syndrome requires a strategic and well-executed marketing approach. Hunter syndrome, a progressive metabolic disorder caused by a deficiency of the lysosomal enzyme iduronate-2-sulfatase, can lead to severe complications if not diagnosed early. Given the importance of early intervention and Enzyme Replacement Therapy (ERT), a multi-channel campaign was implemented to educate healthcare professionals (HCPs), including pediatricians, ENT specialists, and geneticists, across India.

Objective 

The campaign was designed to achieve the following goals:

  • Drive 20,000+ engagements on the platform’s website.
  • Generate 200+ leads from HCPs, with a sustained monthly target of 25+ leads after the first month.
  • Host two webinars, aiming for 1,200+ registrations (600 per session) and 3,000+ post-webinar views.
  • Reach a total of 410,000+ impressions across all digital channels by the end of the campaign.

Strategy

To maximize outreach and engagement, an omnichannel approach was adopted, utilizing:

  • Programmatic Advertising: Targeted display ads in multiple formats (banners, scrollers, stories) for better visibility.
  • Email & SMS Marketing: Personalized messages tailored for HCPs to encourage participation.
  • Webinars: Live expert-led sessions with pre-event promotions and post-event marketing for continued engagement.
  • Tele-Marketing Support: Direct outreach to reinforce key messages and boost conversion rates.
  • Industry Collaboration: Partnership with the Indian Society of Inborn Errors of Metabolism to extend campaign visibility.

Results & Key Outcomes

The campaign successfully delivered significant impact, as shown in the chart below:

Metric

Outcome

Total HCPs Reached

23,371

Total Impressions

24,562

Total Engagements

1,333

Click-Through Rate (CTR)

5%

Pre-event Reach

46,013

Pre-event Impressions

46,052

Pre-event Clicks

1,676

 

Conclusion

This campaign demonstrated the effectiveness of an integrated, data-driven marketing approach in healthcare awareness. By leveraging multiple digital platforms and a targeted outreach strategy, the campaign successfully engaged a wide network of HCPs, encouraging education and action around Hunter syndrome. The strong engagement metrics, particularly the high CTR and webinar participation, reinforce the value of multi-channel marketing in healthcare education and rare disease awareness.

This approach can serve as a model for future campaigns aiming to educate HCPs and promote early diagnosis and treatment for rare diseases.