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Pharma Marketing

How a Multi-Channel Strategy Boosted CI-AKI Awareness Among 2,240 Doctors

Anirudha Khare | 08 May, 2025

Introduction

Contrast-induced acute kidney injury (CI-AKI) is a serious complication that often flies under the radar in the fields of interventional radiology and cardiology. Even though it comes with significant risks- like higher rates of morbidity, longer hospital stays, and increased mortality- many specialists aren't fully aware of it. To tackle this issue, a focused pharma marketing campaign was rolled out, utilizing KOL-driven content, a dedicated microsite, and a multi-channel approach to educate 2,240 doctors throughout India.

This case study dives into the strategy, execution, and key results that contributed to the campaign's success, especially highlighting how a specialized healthcare platform outperformed LinkedIn in terms of engagement.

Objective: Educating Specialists on CI-AKI Risks & Prevention

The primary goal was to:

  • Let’s boost awareness about the risks of CI-AKI among interventional radiologists (340) and cardiologists (1,900).
  • We can enhance engagement by using KOL videos and carousel articles to help with retention.
  • Plus, it’s important to measure how effective our efforts are across various digital platforms so we can fine-tune our future campaigns.
  • Strategy: Multi-Channel Content Dissemination

1. Content Development

  • KOL Videos: Short, expert-led clips explaining CI-AKI risks and prevention.
  • Carousel Articles: Visually engaging breakdowns of key data points.

2. Dedicated Microsite

  • centralized hub for all CI-AKI resources (videos, articles, infographics).
  • Optimized for quick access during busy clinical schedules.

3. Omni-Channel Promotion

Channel

Tactics Used

Email

Personalized digests sent to HCPs.

Text Messages

Direct links to microsite resources.

   App Notifications

Alerts via a medical professional network.

LinkedIn Ads

Sponsored posts targeting specialists.

 

4. Performance Tracking

  • Google Analytics for microsite traffic.
  • LinkedIn & HCP Platform Metrics for engagement comparison.

Key Outcomes: Where Did Engagement Peak?

The campaign reached 2,240 doctors, with notable differences in platform performance:

Metric

Specialized HCP Platform

LinkedIn

Total

Impressions

21,203

10,685

31,888

Engagements

424

91

515

Click-Through Rate (CTR)

2%

1%

1.6%

 

Insights:

  • Healthcare-focused platforms delivered 2X higher CTR than LinkedIn.
  • KOL videos had the highest replay rate, indicating strong content retention.
  • Microsite visits spiked after email & SMS reminders, proving the need for multi-touch outreach.

Conclusion: Why Platform Choice Matters in Pharma Marketing

This campaign demonstrated that specialized medical platforms can really boost engagement compared to broader networks like LinkedIn. The success was built on a few key elements:

• Customized content (think KOL videos and carousels)

• A smart mix of channels (emails, app notifications, and a microsite)

• Keeping track of performance to improve future initiatives

For pharma marketers, the message is straightforward: Focus your investments on HCP-preferred platforms to create more impactful awareness campaigns.